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When life rushes by, sometimes all you need is a quiet pause… and something soft to hold.
At Duoai Plush, we create more than plush toys—we craft little reminders that it’s okay to slow down, breathe deeply, and just be. Whether for yourself or someone you love, our plush friends are here to bring calm to your busy days and warmth to your quiet nights.
💖 Stay soft. Stay kind. And always keep love close.
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Welcome to Duoai Plush! These Terms & Conditions govern your use of our website located at www.duoai.com. By accessing or using our site, you agree to comply with these terms. If you do not agree, please do not use our website.
You must be at least 18 years old or have parental/guardian permission to use this website. You agree to use our website for lawful purposes only and not to engage in any activity that disrupts or damages the site.
All orders placed through Duoai Plush are subject to availability and confirmation of payment. We reserve the right to refuse or cancel any order at our discretion. Prices are subject to change without prior notice.
Accepted payment methods include major credit cards, PayPal, and other secure payment options provided at checkout.
Please review our Shipping Policy and Return & Exchange Policy for detailed information on delivery times, return eligibility, and refund processes.
All content on this website, including but not limited to text, images, logos, product designs, and graphics, is the property of Duoai Plush and is protected by international copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
If you submit reviews, photos, or other content, you grant Duoai Plush a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and distribute your content across marketing channels. You agree that submitted content will not violate any rights of third parties.
Duoai Plush is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. All products are provided "as is" without warranties of any kind, unless otherwise stated.
You agree to indemnify and hold harmless Duoai Plush and its affiliates from any claims, liabilities, damages, and expenses (including attorney fees) arising from your violation of these Terms & Conditions or your misuse of the website.
Our website may include links to third-party websites. Duoai Plush is not responsible for the content, accuracy, or practices of these external sites. Access these websites at your own risk.
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page. Continued use of our website after changes constitutes your acceptance of the new terms.
These Terms & Conditions are governed by and construed in accordance with the laws of the State of California, USA. Any disputes shall be resolved in the competent courts of California.
If you have any questions regarding these Terms & Conditions, please contact us at duoaigift@gmail.com.